Contact Information & Legal Notice

Last updated: 20 July 2026

This page provides the contact information for Odette London.

Store details

Store name: Odette London
Website: odette-london.com
Customer support email: info@odette-london.com

Customer service

If you have a question about your order, shipping, returns, sizing, payments or any other matter, please contact us at info@odette-london.com.

To help us respond faster, please include:

Your full name
Your order number, if applicable
The email address used for your order
A clear description of your question or issue
Photos, if your message relates to a product issue

Response times

We do our best to reply as quickly as possible. During busy periods, sale periods or public holidays, response times may be longer than usual.

Customer support approach

At Odette London, our goal is to be clear, fair and helpful. If there is an issue with your order, please contact us first so we can review the situation and work with you on a suitable solution.

Important notice

The information on our website is provided for general shopping and product information purposes. We do our best to keep information accurate and up to date, but errors may occasionally occur. If you notice an error, please contact us at info@odette-london.com.